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Register for JWG Training Classes with Experienced Industry Professionals

At Johnstone Supply – The Ware Group, we believe ongoing training is a critical component of success for individuals in the HVAC industry for several reasons. There are constant advancements in technology, regulations, and energy efficiency standards, meaning technicians must stay up-to-date with the latest equipment and techniques to ensure they can provide safe, effective solutions while adhering to current environmental and safety requirements. Regular training ensures that HVAC/R professionals can build credibility, address emerging challenges, and maintain a high level of expertise.


Additionally, HVAC professionals who participate in the latest training courses increase their earning potential, improve career prospects, and forge trusting relationships with their customers. Clients and employers will always prefer technicians with a track record of continuous learning and skill development.

Technical Support Representative (TSR) HVAC Training

Johnstone Supply – The Ware Group provides HVAC/R professionals with access to quality training and education. We are currently offering TSR training from November 2023 through April 2024 and encourage everyone in the industry to consider registering for a course to enhance.

Our courses help technicians better understand the start-up and servicing processes of the latest technology in the industry. These classes focus on the Daikin Fit Amana S-Series and Mitsubishi M&P Series ductless systems.

Review the details of our TSR courses below or by visiting this page.

Daikin Fit Amana S-series

Our training sessions give installers and service technicians the latest information regarding current products and techniques. In this particular course, we will review current best practices for installation, start-up, and commissioning. In addition, we will dive into the service and troubleshooting procedures of these systems and major components, along with collecting and analyzing data with the Bluetooth D-checker tool on the DAIKIN Fit and Amana S-series side discharge systems.

Mitsubishi M&P Field Service

The Mitsubishi M&P 4-Hour Field Service Class provides participants with an understanding of the fundamentals of Mitsubishi M & P Series ductless systems. During this 4-hour seminar, you will be introduced to the concepts and theories of operation – including an overview of the unique technologies employed – system design, installation, and the fundamentals of troubleshooting M-series and P-series systems.

Instructors with Decades of Industry Experience

There's no substitute for real-world experience. Our technical service representatives have honed their expertise in all things HVAC through more than 20 years of work in various commercial and residential capacities. They've seen the industry grow and evolve and display a remarkable ability to learn and adapt to changing technology, regulations, and best practices.

Read more about our instructors below.

Daniel Fisher (South Carolina Territory)


Dan has over 25 years of experience in all aspects of residential, light commercial, VRV, and ductless HVAC systems. He is a member of RSES and has held Nate specialties in gas and oil furnaces, air-to-air heat pumps, and airflow. He is a Mitsubishi-certified DSG trainer for Johnstone Supply – The Ware Group.

Wilson Newhouse (Tampa & South Florida Territories)


Wilson's career in the HVAC industry spans four decades, and he is passionate about passing along his expertise to the next generation of professionals.

Chuck Parks (North Florida & Central Florida Territories)


Chuck grew up in the air conditioning field. He joined the Johnstone team in February 2016 with the hope of expanding his career and has since taken on the position of Technical Support.

Johnstone Supply – The Ware Group Supports Training and Education

Our infrastructure depends on the training of technical workers. Through initiatives and programs like Johnstone University and TSR Training, we support the ongoing education and development of today's HVAC/R technicians and contractors. We invite all industry professionals to attend a training class to learn more about today's systems.

There's no better investment than the one you make in yourself and your employees. Visit this page to see our full list of training courses and events, and register online for a course near you.

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